We can’t speak highly enough of Kabir and his team at All Plumbing, Inc. From the initial visit to diagnose our issue to the completion of the job, we were super impressed. We called All Plumbing in panic mode as our toilet backed up and we had a family funeral to attend. It was a horrible time but the All Plumbing team showed up quickly, explained everything, and made sure all was put back as they found it, inside and outside our home.
The first team, Ismail and Oscar, showed up quickly and performed a diagnostic on our sewer line. They were efficient, and explained what they needed to do to find the problem. The diagnostic involved using their camera, and diligently working to diagnose the issue, find out if sewer line was cracked and why it kept backing up. Once they assessed the problem, Samuel and his team came out immediately following to start the project. Our sewer pipe from our home to the main line was the issue. Samuel and his team of at least 6 people, worked through the evening,
until 11pm and returned at 8am the next morning. They found 3 cracks in our sewer pipe and had to replace the pipe. They were super repsponsive with our emergency of a backed up sewer line.
Kabir also came to our home early the next morning with empathy, professionalism, and treated us like family. That is customer service that every business should follow and appreciate all Kabir and his team did for us.
Once the work was completed, they put the grass back as it was before digging, washed the driveway, sealed areas with asphalt and there was almost no evidence any work had been done. Great attention to detail and got the entire job done in 24 hours. They replaced our sewer line quickly and at a reasonable price. They were also flexible with working with our quick timeline due to a death in our family. It’s difficult to find a trustworthy service company these and HIGHLY recommend All Plumbing. They did a FANTASTIC job replacing the sewer
pipe from our home to the main line, from beginning to end. The peace of mind knowing All Plumbing could fix such a major project during a difficult time, was exceptional.
– J. S.